We do offer free quotes. Just simply bring in or email us at firstname.lastname@example.org, a layout with dimensions of your kitchen/bath/bar/etc. You can either stop by to take a look at our inventory and pick out a couple colors you'd like us to quote, look under our gallery tab and choose colors from there OR let us know of a specific color you have on mind.
What is your typical process for working with a new customer?
Come prepared - Bring a layout with dimensions of your kitchen/bath/bar/etc. If possible, bring a cabinet sample, floor sample and/or paint sample to see if the stone color you select will compliment your home. You will be able to hold them up to the actual slabs to see if they go with your design. As we take a tour at our warehouse, located in the same building, let us know of any colors that you like. We will then work on your quote and will have it sent to you within the same day or in some cases, the following business day. To proceed, we will need at least a 50% deposit of the quote to schedule a final measurement as well as hold/order your slabs. Once final measurements are performed and brought back, we will update your quote and send you the final one. Turn around for installation depends on how busy we are, but no longer than 2 weeks out.
What should I think about when asking about countertop installation?
Two things that are important to think about with countertop are your budget and general idea of the design you are looking for. You can also check out our gallery to see past countertop installations we have done.
How long will my installation take?
The length of your installation will typically be done within a day. In some circumstances it will take 2 days, and it may not be the following day.
What should the customer know about your pricing (e.g., discounts, fees)?
Our granite/quartz are grouped in levels ranging from 1-6. The lower levels are on the more affordable price range because of how common the material is and they typically have less river running through it or 'movement'. The higher the level, the increase in pricing because of the rarity of the material, the more movement it has as well as the difficulty of working with the material. Please note that every stone company or suppliers may have different level on their material; how they group their material does not have any correlation with ours.
Do we have to buy the whole slab?
No, you're charged for what you need. Same goes for if you chose a color from our local suppliers, Epic Stone or Midwest Tile. Say if you only need 1/2 a slab for a vanity, since the suppliers don't sell 1/2 slabs, you will have to go there and put 1 whole slab on hold. Granite & More will be paying for the full slab from the supplier and you will be charged for what you need for your project, in this example, it'll be 1/2 a slab so the remaining slab belongs to Granite & More.